Privacy Policy
I. Introduction
This Privacy Policy is designed to explain how we collect, use, store, share, and protect your personal information. We understand that your privacy is of utmost importance, and we are committed to ensuring the security of your personal information and using your data only in a lawful, reasonable, and transparent manner.
II. Information Collection
- Scope of Personal Information Collection
- When you register an account on our website, we will collect your name, email address, phone number, and any other information you choose to provide, such as company name and job title.
- During your use of our services, we may collect data related to your transactions, including order information, payment information (but not including detailed credit card or bank account information, which is processed by third-party payment service providers), and logistics information.
- To optimize user experience, we will also collect data on your browsing behavior on the website, such as the pages you visit, time spent, and click paths.
- Methods of Information Collection
- We collect your personal information through forms you fill out on the website, the registration process, and communications with our customer service.
- We use cookies and similar technologies to collect data on your behavior on the website. Cookies are small files stored on your device that record your preferences, login status, and other information to provide you with a personalized service experience. You can manage cookies through your browser settings, but please note that disabling cookies may affect your use of some website functions.
III. Use of Information
- Service Provision
- We use your personal information to process your orders, arrange shipping, provide after-sales services, and handle other matters related to your transactions. For example, we will arrange logistics delivery based on your order information and communicate with you about shipping progress and after-sales issues through your contact information.
- We will provide you with personalized product recommendations and services based on your browsing history and preferences. This helps enhance your shopping experience and helps you find products that may interest you more quickly.
- User Experience Optimization
- We analyze your behavior data on the website to understand user needs and behavior patterns, thereby continuously improving the website’s functionality and design to optimize user experience. For example, we will adjust the website’s page layout, navigation structure, and functional settings based on user feedback and behavior data to improve the website’s usability and attractiveness.
- Marketing and Promotion
- We may use your email address and phone number to send you marketing information about our products and services, such as new product notifications and promotional activity information. However, we will strictly comply with relevant laws and regulations and provide you with an opt-out option. You can cancel the receipt of these messages at any time by replying “unsubscribe” via email or text message.
- We will not use your personal information for any other marketing activities beyond the above purposes, nor will we sell or rent your personal information to any third party for marketing purposes.
IV. Information Sharing
- Service Providers
- We may share some of your personal information with third-party service providers who provide services for us, such as logistics delivery companies, payment service providers, and data analytics companies. These service providers will only use your personal information within the scope necessary to provide services for us, and they are obligated to protect the security of your personal information in accordance with our requirements and relevant laws and regulations.
- For example, we will share your order information and shipping address with logistics delivery companies so that they can arrange shipping for you; we will share your payment information with payment service providers so that they can complete payment processing.
- Legal Requirements
- We may disclose your personal information to government agencies, law enforcement authorities, or other relevant parties as required by law or to protect our legitimate rights and interests. For example, if we receive a subpoena from a court or a government investigation request, we may provide the necessary information in accordance with the law.
- Business Transfer
- If we undergo a business transfer, merger, reorganization, or asset sale, your personal information may be transferred as part of the business assets. In such cases, we will require the recipient to continue to protect your personal information in accordance with the requirements of this Privacy Policy and notify you before the transfer.
V. Information Security
- Security Measures
- We take a variety of technical and management measures to protect the security of your personal information. We use encryption technology to encrypt the storage and transmission of your personal information to prevent data leaks and unauthorized access. At the same time, we restrict the access of our internal employees to your personal information and conduct strict audits and monitoring of access activities.
- We also regularly conduct security assessments and vulnerability scans to promptly identify and fix security vulnerabilities and ensure that our website and systems are in a secure state.
- Security Incident Handling
- If an information security incident occurs, we will immediately activate the emergency response plan and take necessary measures to control and mitigate the impact of the incident. We will promptly notify you of the relevant circumstances of the incident and inform you of the measures we have taken and any actions you may need to take. We will also report the incident to the relevant regulatory authorities in accordance with legal requirements.